Frequently asked question

Still Have Questions?

We’re here to help. Contact The Mental Shift Wellness Center today to speak with our team, schedule an assessment, and take the first step toward your transformation.

Getting Started

We provide comprehensive treatment for wide range of addictions, including alcohol, prescription medications, opioids, heroin, cocaine, methamphetamine, and other substances.

An Intensive Outpatient Program (IOP) is a structured, non-residential treatment program that provides comprehensive mental health and substance use care through therapy, education, and support.
Unlike inpatient treatment, you live at home while attending scheduled sessions throughout the week—allowing you to maintain work, family, and daily responsibilities.
IOP is ideal for individuals who:

√ Need more support than weekly therapy
√ Are transitioning from inpatient or residential care

√ Are managing moderate to complex mental health or substance use challenges

Our Virtual Intensive Outpatient Program (VIOP) delivers the same high-quality care as our in-person program—through secure, live online sessions.
Virtual IOP allows you to:

√ Attend treatment from the comfort of your home

√ Eliminate barriers like travel, childcare, or scheduling conflicts

√ Stay engaged in your daily life while receiving structured support

Virtual IOP programs provide the same level of care as in-person IOP, using real-time video sessions for therapy and support.

We provide comprehensive treatment for wide range of addictions, including alcohol, prescription medications, opioids, heroin, cocaine, methamphetamine, and other substances.

Yes. Our program follows a rotating 11-week curriculum, allowing clients to begin at any point without waiting for a new cycle.

If you are experiencing a mental health crisis, please contact us immediately.
If you are in immediate danger, call 911 or reach out to the 988 Suicide & Crisis Lifeline for immediate support.

About the Program

We provide individual counseling, group therapy, and access to licensed therapists to ensure emotional well-being throughout the recovery journey. Our staff is trained to offer compassionate, non-judgmental care.

We provide individual counseling, group therapy, and access to licensed therapists to ensure emotional well-being throughout the recovery journey. Our staff is trained to offer compassionate, non-judgmental care.

Our program includes:

  • Individual counseling
  • Group therapy
  • Substance abuse counseling
  • Mental health services
  • Skills building and development
  • Targeted case management
  • Medication management
  • Family counseling
  • Crisis intervention

We also integrate holistic services such as yoga, reiki, pilates, tai chi, and art therapy.

We provide individual counseling, group therapy, and access to licensed therapists to ensure emotional well-being throughout the recovery journey. Our staff is trained to offer compassionate, non-judgmental care.

Treatment & Clinical Approach

We accept a variety of payment options including cash, credit/debit cards, UPI, and bank transfers. Please contact our billing desk for detailed assistance.We accept a variety of payment options including cash, credit/debit cards, UPI, and bank transfers.

Our program stands out because we provide:

  • A structured 11-week rotating curriculum
  • Dual diagnosis expertise
  • Integrated psychiatric, clinical, and holistic care
  • In-person and virtual flexibility
  • A whole-person approach that addresses mind, body, and lifestyle

Like leading outpatient models, our approach focuses on uncovering and addressing the root causes of emotional and behavioral challenges, not just symptoms.

We use a combination of evidence-based and holistic therapies, which may include:

  • Cognitive and behavioral approaches
  • Trauma-informed care
  • Group and individual therapy
  • Skill-building interventions
  • Mind-body practices

Leading outpatient programs often combine multiple therapeutic modalities with wellness-based practices for more effective outcomes.

Yes. Our program integrates holistic wellness services such as:

  • Trauma-sensitive yoga
  • Reiki
  • Tai chi
  • Pilates
  • Art therapy

Top treatment programs often include holistic practices like yoga and mindfulness to support emotional regulation and recovery.

Clinical Quality & Staff

Yes. Our team includes licensed clinicians, therapists, and psychiatric professionals trained in evidence-based and trauma-informed care.

High-quality programs emphasize trained clinical staff and specialized expertise to ensure effective treatment.

Yes. We have a psychiatrist available on-site, providing:

  • Psychiatric evaluations
  • Medication management
  • Ongoing clinical oversight

Please bring a valid ID, current medications, comfortable clothing, and any necessary medical documents. We recommend packing only essential personal items.It's normal to feel nervous, but remind yourself that seeking help is a powerful first step toward healing.

Please bring a valid ID, current medications, comfortable clothing, and any necessary medical documents. We recommend packing only essential personal items.It's normal to feel nervous, but remind yourself that seeking help is a powerful first step toward healing.

Participation & Experience

You can expect a structured, supportive environment that includes:

  • Individual and group therapy
  • Skill-building sessions
  • Accountability and goal tracking
  • Holistic wellness integration

Programs are designed to help individuals develop life skills and coping strategies needed for long-term success.

Yes. Our outpatient model allows you to maintain your daily responsibilities while receiving treatment.

Yes. We strongly encourage family involvement, as it plays a critical role in recovery.
Family participation is widely recognized as an important component of effective treatment and long-term healing.

Results & Long-Term Support

Success looks different for each individual, but we focus on:

  • Symptom improvement
  • Behavioral change
  • Increased stability and independence
  • Stronger coping skills and relationships

Recovery is an ongoing process rather than a one-time event, requiring continued growth and support.

Mental health and recovery are ongoing journeys. Our goal is to equip you with the tools, skills, and support systems needed for long-term success—not just short-term results.

Yes. We offer extended care options and referrals to ensure continued support after program completion.

Insurance & Payment

We offer:

  • Insurance-based options (when applicable)

     

  • Private pay options

     

Our admissions team will walk you through all available financial options.

Crisis & Safety

If you are experiencing a mental health crisis, please contact us immediately.

If you are in immediate danger, call 911 or reach out to the 988 Suicide & Crisis Lifeline for immediate support